An independent research database
About / Independent · reader-funded · Australian-published

We're the homeowner's side of the trade conversation. Not the marketplace. Not the lead-gen funnel. The reference.

NeedATrade was built because Australians spend over $40 billion a year hiring tradespeople and most of them are working from a wedding-gift information set: a half-remembered referral, a Google search, and a hope. This site is the field guide we wished we'd had — 33 trades deep, sourced from 2,037 real homeowner experiences, cross-checked against the standards and the regulators.

Publisher
SSG
Social Solutions Group Pty Ltd
Editorial stance
Independent
No paid placement. No referral fees. No affiliate links.
Coverage
33 trades
All Australian states & territories
01

Why this exists

Hiring a tradie in Australia is one of the highest-stakes consumer decisions most households ever make, and one of the least supported by independent reference material.

The information landscape is dominated by three things that aren't designed to help you:

  • · Marketplaces that monetise lead introductions and have a structural incentive to keep the trade selection process opaque.
  • · Tradie websites that say "fully licensed and insured" without ever telling you what evidence to ask for.
  • · Forum threads that contain enormous amounts of real homeowner pain, but no synthesis — you read 200 posts to discover what someone could have told you in 200 words.

NeedATrade is the synthesis. We've read those 200 posts (and 1,800 more) so you don't have to, then cross-referenced what we found with the actual standards, licensing rules, and regulator data that determine whether the work you're commissioning is going to last, be legal, or be worth the money.

02

What this site does

For each of 33 trade categories, we publish a structured guide answering the 10 questions homeowners actually ask before hiring — with answers grounded in current standards, state licensing, and verified pricing.

Each trade guide covers

  • · Price — what it actually costs, with the bands
  • · Trust — how to vet the operator
  • · Licensing — what registration applies
  • · Timing — when to do it vs when to wait
  • · Process — what proper work looks like
  • · Comparison — materials, methods, choices
  • · Warranty — what's covered and what voids it
  • · Location — state, coastal, BAL, cyclone variance
  • · Edges — the maths and the catches
  • · Aftercare — what to do after the job

Supporting layers

03

Who runs it

NeedATrade is published by Social Solutions Group Pty Ltd, an Australian company that operates a small set of editorial and infrastructure properties for the residential trades sector.

The consumer guide is editorially separate from the operator-facing platforms that exist on different subdomains. The same publisher runs both, but the editorial guide does not promote, list, or recommend the operators who use the operator-facing platforms — that's the structural separation that makes the editorial honest.

PublisherSocial Solutions Group Pty Ltd
BrandNeedATrade
Editorial siteguides.needatrade.com.au
Founded2026
Contactprivacy@needatrade.com.au
04

Editorial independence

The editorial integrity of the consumer guide depends on a clean funding model. Here it is, on the record.

Yes — this funds the guides
  • · Operator platform fees on separate operator-facing subdomains
  • · Direct reader support
  • · The publisher's own resources
No — never has, never will
  • · Paid placement of any tradie or brand
  • · Referral fees from anyone we mention
  • · Affiliate links
  • · Sponsorship of any individual guide
  • · Advertising on the consumer site

If any element of the funding model changes, it will be disclosed on this page and in the corrections log before it takes effect. See the full funding section of the disclaimer for the operational commitment.

05

How the guides are built

The short version of the methodology — the long version lives on the /methods page.

  1. · Collect. Read forums (Reddit, Whirlpool, ProductReview, trade-specific groups) for the verbatim experience of buyers in each trade category. Catalogue 2,037 quotes across 33 trades.
  2. · Cluster. Group findings by question type — pricing, trust, licensing, timing, process, materials, warranty, location, edges, aftercare.
  3. · Verify regulation. Cross-check every licensing, standards, and contract claim against the relevant state regulator and the published Australian Standard.
  4. · Verify pricing. Cross-check every price band against three operator quotes per state, dated within the rolling 12 months.
  5. · Write. Translate into the locked 10-cluster template that runs the same structure across every trade guide.
  6. · Review. Editorial read for accuracy, voice, and structural consistency before publishing.
  7. · Correct. Maintain an open corrections process. Verified errors get fixed and logged.
06

What this site is not

We're strict about what this site is for. It is not:

  • · A directory or marketplace. We don't list, rank, score, or recommend specific tradies. The operator-facing platform is separate and editorially excluded.
  • · Legal, financial, structural, or trade-professional advice. The guides are general information. Engage the relevant licensed professional for site-specific advice — see the full disclaimer.
  • · An emergency service. If something is leaking, sparking, smoking, or falling — close the tab and call a licensed trade or emergency service.
  • · A complaints platform. If you have a dispute with a tradie, the path runs through the relevant state regulator (we link each one in the licence-check directory) or your state's civil tribunal.
07

What's next

The v1 release covers 33 trades, the 12 cross-cutting questions, the glossary with licence-check directory, the methodology and source pages, the disclaimer, the privacy policy, and the corrections log. The next research waves on the roadmap:

  • · State-specific variants for the 10 trades where state regulation diverges meaningfully (builders, plumbers, electricians, demolition contractors, scaffold companies, pool builders, waterproofers, solar installers, asbestos removalists, roof plumbers).
  • · Quote anatomy visual components — teaching homeowners what a real quote looks like, line by line.
  • · Decision trees for repair-vs-replace, renovate-vs-demolish, DIY-vs-licensed.
  • · Cost guide hub — project-level pricing pages, not just trade-level (e.g. "what does a bathroom waterproof cost" as its own page).
  • · Expanded source corpus — growing the verbatim base beyond the current 2,037 with each annual update cycle.

The reader-funded model means each expansion is funded by demonstrated value, not advertiser commitment. If a section earns enough reader engagement, it gets the next research cycle.

Start with the master briefing.

The 12 cross-cutting questions every Australian household should ask before signing any trade contract.

Open the briefing template →